Why Staying Small Is the Next Big Thing for Business
The Wall Street Journal Bestseller Company of One asks what if the real key to richer and more fulfilling work was not to create and scale a new business, but rather, to be able to work for yourself, determine your own hours, and become a highly profitable and sustainable company of one?
Author:
Paul Jarvis
Published Year:
2019-01-15
So, let's start with that big, hairy monster in the room: growth. Why is it the default? Why do we assume every business needs to expand constantly?
The prevailing business culture relentlessly pushes for expansion, suggesting bigger is inherently better. More clients, staff, revenue, and locations are often seen as the default markers of success. We idolize massive corporations and 'unicorns' that achieve explosive growth. However, the book "Company of One: Why Staying Small Is the Next Big Thing for Business" challenges this assumption, questioning if this constant chase is the only, or even the best, path. It proposes that intentionally staying small and focused could be a smarter, more sustainable, and ultimately more enjoyable way to build a meaningful business.
Paul Jarvis, author of "Company of One: Why Staying Small Is the Next Big Thing for Business", highlights that the idea of perpetual growth is treated almost like a natural law. He cites Ricardo Semler's poignant question about why successful institutions like Oxford University or a symphony orchestra don't feel compelled to expand indefinitely just because they are successful. Semler notes, 'To grow bigger... is not much of an effective business strategy at all.' This aligns with marketing legends Al Ries and Jack Trout's warning that excessive line extensions and market diversification often lead to diminished returns and potential oblivion, rather than enhanced success.
The relentless pursuit of growth frequently incurs significant costs that are often overlooked. It can dilute a company's focus, introduce unnecessary complexity into operations, severely strain available resources, and critically, pull the business away from its core purpose and the genuine needs of its customers. Adding features no one wants, hiring beyond manageable capacity, or chasing new markets prematurely often results in founder burnout and a subpar customer experience. "Company of One: Why Staying Small Is the Next Big Thing for Business" argues growth shouldn't be automatic; it demands critical evaluation.
Therefore, every potential growth opportunity requires a deliberate pause and critical questioning. Does this align with the core purpose? Will it genuinely improve the business, or merely enlarge it? Will it enhance customer lives? Crucially, will it improve or detract from the founder's quality of life? The courage to say 'no' to growth, choosing simplicity and focus instead, can be the most strategic decision. The philosophy of "Company of One: Why Staying Small Is the Next Big Thing for Business" isn't anti-growth, but warns that *unquestioned* growth, growth pursued merely for its own sake, is perilous and can undermine the very entity it aims to build.
This leads us directly to the core concept: redefining success through the Company of One mindset. If growth isn't the ultimate goal, what is?
If relentless growth isn't the ultimate objective, the Company of One mindset offers an alternative definition of success: one that is defined internally and personally. It's about constructing a business that actively serves your desired life, rather than your life being dictated by the demands of the business. This represents a fundamental shift from external validation (size, revenue) towards internal satisfaction and alignment with personal values. The core idea presented in "Company of One: Why Staying Small Is the Next Big Thing for Business" is achieving 'enough'.
Paul Jarvis shares the compelling example of Sean D’Souza (Psychotactics), who consciously capped his business profit at $500,000 annually. This wasn't due to lack of opportunity, but a deliberate choice to prioritize his desired lifestyle: taking a three-month vacation yearly, spending quality time with family, and enjoying personal pursuits. His focus shifted from maximizing profit to creating excellent products, ensuring customer success (driving retention), and maintaining personal fulfillment. His work routine prioritizes deep work and customer interaction over expansion efforts, embodying the principles of "Company of One: Why Staying Small Is the Next Big Thing for Business".
This approach radically departs from the conventional narrative equating business success solely with scale and market dominance. Jarvis contends that *every* business is effectively a 'lifestyle' business, as its operation reflects choices about the desired life. Opting for high-growth venture capital routes often means sacrificing autonomy to investor demands. Conversely, the Company of One path, accepting 'enough' profit, allows optimization for factors beyond the bottom line, such as freedom, flexibility, meaningful impact, and overall personal well-being. It champions sustainability in its truest sense – both financial and personal.
Adopting this mindset requires moving away from seeking external validation based on company size towards achieving internal satisfaction derived from a business that supports a well-lived life. Purpose is found not just in profit, but in the work itself and its harmonious integration with life. This might involve focusing on achieving mastery within a specific niche, becoming exceptionally good for a defined audience, rather than attempting to be everything to everyone. "Company of One: Why Staying Small Is the Next Big Thing for Business" encourages finding this unique definition of success.
Now, you might be thinking, 'Okay, staying small sounds nice, but how do you actually make money? How do you stay profitable and sustainable without constantly scaling up?'
The Company of One approach, detailed in "Company of One: Why Staying Small Is the Next Big Thing for Business", shifts the focus from getting bigger to getting *better*. Profitability and resilience are prioritized over sheer size. Profit is essential for sustainability, but the goal is achieving *enough* profit efficiently, rather than chasing exponential growth at all costs. This often involves strategic simplification – questioning complexity in offerings or operations. For instance, could complex software be streamlined, or could a business thrive by focusing on the vital few products generating most revenue?
A cornerstone of this approach is implementing scalable *systems*, distinct from merely scaling headcount or market reach. 'Scalable' here means creating robust processes, leveraging technology, and utilizing tools to handle workloads efficiently, serve customers effectively, and maintain quality, *without* necessarily adding layers of management or hiring extensively. This allows the business to adapt to fluctuating demand while staying lean. "Company of One: Why Staying Small Is the Next Big Thing for Business" emphasizes smart system design.
Examples of scalable systems include automating routine tasks, developing comprehensive online resources for customer self-service, creating streamlined operational workflows, and strategically using freelancers or contractors for specific needs instead of defaulting to full-time hires. Companies like Basecamp exemplify this: famously profitable and influential while remaining relatively small and focused, relying on efficient systems to serve a large customer base. This model, central to "Company of One: Why Staying Small Is the Next Big Thing for Business", proves sustainability doesn't require massive scale.
Jarvis introduces the concept of 'Minimum Viable Profit' (MVP). This involves calculating the baseline revenue needed to sustain the business operations and the founder's desired lifestyle. The focus then becomes reliably hitting this MVP target, rather than chasing potentially unsustainable astronomical figures. This fosters more deliberate decision-making, reduces the pressure for growth at all costs, and allows optimization for efficiency and effectiveness within a defined, manageable scope. It's about building a resilient financial foundation without succumbing to the 'more' trap discussed in "Company of One: Why Staying Small Is the Next Big Thing for Business".
Okay, so we've talked about questioning growth, defining success personally, and achieving profitability through smart systems. But what truly fuels a successful company of one? According to Jarvis, it's relationships and trust.
According to Paul Jarvis in "Company of One: Why Staying Small Is the Next Big Thing for Business", the true fuel for a successful company of one, especially when not relying on massive marketing budgets or brand ubiquity, is the strength of its relationships and the trust it cultivates. These connections become paramount for sustainability and growth through loyalty and referrals. It starts with deeply understanding and serving your ideal customer.
Jarvis introduces the concept of 'The One Customer'. This doesn't mean having only a single client, but rather focusing intensely on understanding and serving a specific *type* of customer – your ideal audience. By gaining deep insights into their needs, challenges, and aspirations, you can precisely tailor your offerings and communication. This fosters strong loyalty and generates powerful word-of-mouth referrals, proving more effective than broad, impersonal marketing efforts often seen in larger companies. This deep niche focus is a hallmark of the approach in "Company of One: Why Staying Small Is the Next Big Thing for Business".
A powerful strategy highlighted in "Company of One: Why Staying Small Is the Next Big Thing for Business" for building trust and relationships is to 'Teach Everything You Know'. While seemingly counterintuitive, generously sharing your knowledge establishes you as an authority, builds immense credibility, and attracts the right kind of customers – those who value your expertise and approach. Methods include blog posts, workshops, newsletters, courses, or simply being helpful online. This transparency empowers potential customers and filters for genuine interest.
This educational approach builds trust long before a transaction occurs. People naturally trust those who help them understand complex topics or processes. This trust leads directly to referrals and 'trust by proxy' – when a satisfied customer's recommendation transfers their trust to a new prospect, often proving far more effective than traditional advertising. Building genuine connections, treating people well, being authentic, owning mistakes, and maintaining transparency, as emphasized by interviewees like Chris Brogan, form the bedrock of a resilient, sustainable small business, creating a loyal community around your work.
So, how do you actually put this into practice? How do you start thinking like, or even building, your own company of one?
Successfully building and running a business aligned with the principles of "Company of One: Why Staying Small Is the Next Big Thing for Business" requires cultivating specific personal traits alongside strategic planning. Autonomy, the ability to direct your own work, is fundamental, but Jarvis cautions it needs clear purpose and self-discipline to be effective. Resilience is also crucial; smaller, adaptable businesses can often navigate market changes more nimbly than large, cumbersome organizations, making them potentially more resilient in the long run.
Adaptability, the willingness to continuously learn, iterate based on feedback, and pivot when necessary, is key. This connects to the idea of 'intrapreneurship' – acting entrepreneurially within a larger organization. Cultivating these skills (proactivity, problem-solving, resilience) is valuable regardless of your context. The company of one mindset, as detailed in "Company of One: Why Staying Small Is the Next Big Thing for Business", inherently values self-reliance, continuous learning, and the capacity to navigate uncertainty, favoring responsiveness over rigid long-term plans.
Practical application often starts small and simple. Paul Jarvis himself moved to a remote town, structuring his online business to fit his life. The key is not launching a massive, perfect offering, but starting with a minimum viable product or service focused on a specific problem for a target customer. Launch, gather feedback, learn, and improve iteratively. This approach, advocated in "Company of One: Why Staying Small Is the Next Big Thing for Business", minimizes risk and allows adaptation based on real-world responses.
Funding often diverges from the traditional startup path. Instead of chasing venture capital, "Company of One: Why Staying Small Is the Next Big Thing for Business" encourages questioning the need for external funds, which often stems from thinking too big too soon. Bootstrapping – starting small, focusing on Minimum Viable Profit from day one, and growing organically using revenue – allows founders to retain full control and autonomy. This might involve keeping a day job initially or minimizing startup costs. Defining your 'why' – your purpose beyond profit – is crucial for guiding decisions and staying true to the company of one ethos, always remembering to question growth before embracing it.
"If Oxford University is so successful, then why isn’t there a branch in Washington, D.C.?"
This book, Company of One, is ideal for anyone who resonates with the idea that success isn't solely defined by scale. If you're drawn to building something meaningful, manageable, and deeply connected to your customers and your life goals, Company of One provides both the philosophy and practical guidance. It challenges the default path and offers a compelling alternative for building a better, not just bigger, business, making Company of One a must-read for intentional entrepreneurs.
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