The Cult of We

WeWork, Adam Neumann, and the Great Startup Delusion

From the Wall Street Journal reporters who exposed the unraveling of the $50-billion start-up comes the definitive, “propulsive” (Kara Swisher, Recode) inside story of WeWork, its audacious founder, and what its epic rise and fall says about a financial system drunk on the elixir of Silicon Valley unicorn stories.

Author:

Eliot Brown

Published Year:

2021-01-01

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The Cult of We
Eliot Brown
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Key Takeaways: The Cult of We

Charisma vs. Substance

First, let's look at the magnetic pull of Adam Neumann.

First, let's look at the magnetic pull of Adam Neumann. He had this almost supernatural ability to convince people that WeWork wasn't just renting desks; it was changing the world. Charisma can be a superpower, but it's not a business plan. You can use your natural charm to open doors, build relationships, and inspire teams. But always back it up with substance, with a solid foundation. Don't let the sparkle blind you to the fundamentals. "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion" shows how easily charisma can overshadow a flawed business model.

Financial Transparency and Due Diligence

Now, let's move on to the concept of "community-adjusted EBITDA."

Now, let's move on to the concept of "community-adjusted EBITDA." It's basically a made-up financial metric that WeWork used to make its numbers look better. Always question the numbers. If something seems too good to be true, it probably is. Learn the basics of financial literacy. Understand the difference between revenue, profit, and cash flow. Don't be intimidated by jargon. Ask the tough questions. Due diligence is your best friend. "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion" exposes the dangers of creative accounting.

Sustainable Growth vs. Rapid Expansion

Next up, the rapid, unchecked expansion.

Next up, the rapid, unchecked expansion. WeWork grew at a breakneck pace, opening locations in cities around the world, often signing expensive, long-term leases. Growth is good, but *sustainable* growth is better. If your expenses consistently outpace your revenue, and you're relying on future funding rounds to stay afloat, you're probably on a dangerous path. Focus on building a solid, profitable core business before expanding too rapidly. "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion" illustrates the pitfalls of unsustainable growth.

The Importance of Investor Alignment

Now, let's talk about the role of SoftBank and Masayoshi Son.

Now, let's talk about the role of SoftBank and Masayoshi Son. Your investors can make or break your company. Choose them wisely. Look for partners who understand your vision, but who also provide a reality check. Don't be seduced by the promise of easy money. Every investment comes with strings attached. The relationship between Neumann and Son, as detailed in "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion", highlights the complex dynamics between founders and investors.

Startup Culture and Fundamental Analysis

The WeWork story isn't just about one company; it's a reflection of a larger trend in the startup world.

The WeWork story isn't just about one company; it's a reflection of a larger trend in the startup world. Look at the fundamentals. Does the company have a viable business model? Is it generating revenue? Is it profitable? Don't be distracted by the buzzwords. Focus on the core business. "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion" serves as a cautionary tale for the entire startup ecosystem.

Combating Groupthink and Fostering Dissent

The book also highlights the dangers of "groupthink,"

The book also highlights the dangers of "groupthink," At WeWork, questioning Neumann's decisions was often discouraged. Actively encourage diverse perspectives. Create a culture where it's safe to disagree. Surround yourself with people who aren't afraid to tell you the truth. "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion" demonstrates the dangers of a homogenous company culture.

Building a Sustainable and Authentic Company Culture

One particularly striking example from the book is the story of the "Summer Camp,"

One particularly striking example from the book is the story of the "Summer Camp," Company culture matters. But culture shouldn't be about extravagant perks or forced fun. It should be about shared values, mutual respect, and a commitment to building something meaningful. Invest in your employees' well-being, but do it in a way that's sustainable. "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion" shows how a distorted company culture can contribute to a company's downfall.

The Consequences of Unchecked Ambition and Poor Business Practices

The eventual unraveling of WeWork was swift and dramatic.

The eventual unraveling of WeWork was swift and dramatic. The planned IPO was scrapped, Neumann was ousted as CEO, and the company's valuation plummeted. It was a harsh lesson in the dangers of unchecked ambition and the importance of sound business principles. "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion" provides a detailed account of WeWork's dramatic collapse.

What the Book About

  • Charisma is not a business plan: While valuable for opening doors, it must be backed by a solid foundation and substance. "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion".
  • Question the numbers: Always practice due diligence. If something seems too good to be true, it probably is. Understand basic financial literacy. "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion".
  • Sustainable growth is key: Rapid expansion without a profitable core is dangerous. Expenses consistently outpacing revenue is a red flag.
  • Choose investors wisely: Look for partners who provide a reality check, not just easy money. Every investment has strings attached. "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion".
  • Evaluate startups fundamentally: Focus on viable business models, revenue generation, and profitability, not just buzzwords.
  • Combat groupthink: Encourage diverse perspectives and create a culture where it's safe to disagree.
  • Company culture matters, sustainably: Invest in employee well-being in ways aligned with core business objectives, not through extravagance. "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion"
  • Question narratives and hype: Look for substance and surround yourself with people who challenge you.
  • The scale of delusion can be massive: Even smart people can be susceptible to groupthink and charismatic leaders. "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion".
  • Unchecked ambition has consequences: The WeWork story is a cautionary tale of unsustainable growth and inflated valuations.
  • Critical thinking is essential: Question authority, stay grounded in reality, and trust your own judgment. "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion".

Who Should Read the Book

  • Entrepreneurs and Startup Founders: "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion" offers crucial lessons on the dangers of unchecked ambition, unsustainable growth, and the importance of a solid business model over charisma.
  • Investors: This book, "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion", is a cautionary tale about the importance of due diligence, questioning valuations, and understanding the difference between hype and reality. It stresses not getting caught up in the "fear of missing out" (FOMO).
  • Business Leaders and Managers: "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion" provides insights into building a healthy company culture, avoiding groupthink, and the importance of financial transparency.
  • Employees of High-Growth Companies: Learn to recognize the red flags of a potentially unstable company, as detailed in "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion", and understand the importance of sustainable business practices.
  • Journalists and Business Analysts: "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion" offers a case study in investigative reporting and critical analysis of business narratives.
  • Anyone Interested in Business Scandals and the Startup World: "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion" provides a captivating narrative of one of the most spectacular startup rises and falls in recent history.
  • Those interested in psychology and leadership: Learn about the power of charisma, the dangers of cult-like leadership, and the importance of critical thinking, all demonstrated in "The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion".

Plot Devices

Characters

FAQ

How does 'Charismatic Leadership' work in Eliot Brown's The Cult of We?

  • Charismatic Leadership: A charismatic leader who can inspire and unite a group of people towards a common goal, often through unconventional means.
  • Cult-like Following: Neumann's leadership style at WeWork involved creating a strong sense of community and purpose, attracting and motivating employees.
  • Unquestioning Loyalty: This type of leadership can lead to increased productivity and loyalty, but also to blind faith and a lack of critical thinking.

What are practical applications of 'Growth at All Costs' according to The Cult of We?

  • Growth at All Costs: The rapid and unsustainable growth of a company, often fueled by hype and investor enthusiasm rather than solid fundamentals.
  • Blitzscaling: WeWork's aggressive expansion strategy involved opening new locations at a rapid pace, regardless of profitability.
  • Unsustainable Business Model: This approach can lead to short-term gains but ultimately result in financial instability and collapse.

How does The Cult of We redefine 'Inflated Valuation' in modern business?

  • Inflated Valuation: The inflated valuation of a company, often based on unrealistic projections and market speculation.
  • Private Market Hype: WeWork's valuation reached $47 billion, despite significant losses and a questionable business model.
  • Market Correction: This can create a bubble that eventually bursts, leading to significant losses for investors.

How does 'FOMO Investing' relate to the narrative presented in Eliot Brown's The Cult of We?

  • FOMO Investing: The tendency of investors to follow the crowd and invest in popular companies without conducting thorough due diligence.
  • Bandwagon Effect: Many investors were eager to invest in WeWork due to its perceived potential and the fear of missing out on a lucrative opportunity.
  • Herd Mentality: This can lead to irrational investment decisions and contribute to market bubbles.

What is the concept of 'Work-Life Integration' as described in The Cult of We by Eliot Brown?

  • Work-Life Integration: The blurring of lines between personal and professional life, often encouraged by company culture.
  • Communal Workspaces: WeWork promoted a culture where employees were expected to socialize and spend long hours at the office, blurring the boundaries between work and personal life.
  • Always-On Culture: This can lead to burnout and a lack of work-life balance.

According to Eliot Brown in The Cult of We, what are the implications of a 'Saving the World Narrative'?

  • Saving the World Narrative: The belief that a company's mission is to change the world, often used to justify unconventional business practices.
  • Grandiose Vision: Neumann often portrayed WeWork as a company that was going to elevate the world's consciousness, not just provide office space.
  • Mission-Driven Marketing: This narrative can be used to attract investors and employees, but also to mask underlying problems.

How do 'Corporate Governance Failures' contribute to the downfall of WeWork, as described in The Cult of We?

  • Corporate Governance Failures: The lack of effective oversight and accountability within a company's leadership.
  • Lack of Oversight: WeWork's board of directors failed to adequately oversee Neumann's actions and decisions, leading to significant problems.
  • Unchecked Power: This can result in unethical behavior, financial mismanagement, and ultimately, company failure.

In The Cult of We by Eliot Brown, how does the use of 'Vanity Metrics' impact investor perception?

  • Vanity Metrics: The practice of using misleading or exaggerated metrics to portray a company's performance in a positive light.
  • Creative Accounting: WeWork focused on metrics like 'community-adjusted EBITDA' that obscured its true financial performance.
  • Misleading Reporting: This can mislead investors and create a false impression of success.

Inspirational Quotes & Insights

WeWork wasn't just a company. It was a calling, a mission, a global movement that would elevate the world's consciousness and change the way people lived and worked.
We are here to create a world where people make a life and not just a living.
The future of work is about creating community, connection, and meaning.
We're not just renting desks; we're building a community.
We are all part of something bigger than ourselves.
Do what you love, and you'll never work a day in your life. That's the WeWork way.
We're not a real estate company; we're a technology company.
We're going to change the world, one desk at a time.

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